FAQ

Here are some of the most frequently-asked questions we receive. If you have a question that isn’t listed here, please contact us!

  • Pricing is based on your practice’s monthly case volume:

    • 1-9 cases: $85.00 per report

    • 10-49 cases: $80.00 per report

    • 50+ cases: $75.00 per report

    All prices are in U.S. Dollars. There is no fee to get started with us and there are no recurring fees.

  • Regular turnaround time is 2-3 business days.

    Urgent turnaround time is the next business day. An additional fee of $25.00 applies to urgent cases.

    All turnaround times exclude weekends and U.S. holidays.

  • We partner with board-certified, U.S.-licensed Oral & Maxillofacial Radiologists across the United States to deliver thorough, timely radiology reports to your practice.

    An Oral & Maxillofacial Radiologist is a dentist who has received additional training and certification in the specialty of Oral & Maxillofacial Radiology.

  • We process billing on the 1st of each month for all cases completed in the prior month. This allows us to apply a volume discount, if applicable.

    We will send invoices to the e-mail address on file for your practice. You can pay the invoice quickly and securely online using a credit/debit card, ACH, or a digital wallet such as Apple Pay.

    We cannot bill patients directly, nor can we accept payments from patients for our services.

  • We have been told that our clients have had success billing dental and medical insurance for radiology reports. Here are commonly used procedure codes for billing insurance:

    • CDT/Dental: D0391 ("Interpretation of diagnostic image by a practitioner not associated with capture of the image, including report.")

    • CPT/Medical: 76140 ("Consultation on x-ray examination made elsewhere, written report.")

    Please note that we are unable to provide support assistance for filing insurance claims. Also, we do not file insurance claims.

  • Dental clinicians and imaging professionals who acquire imaging are able to request radiology reports.

    Patients are not able to utilize our services.

  • Create an account for your practice on our secure portal. Our portal allows you to send your imaging to us and it allows us to provide radiology reports back to you in a HIPAA-compliant manner.

    Here are a few short videos to show you how to get started:

  • We have step-by-step instructions for most CBCT scanners on the market:

    DICOM Export Instructions

  • Give us a call: 470-934-1400

    Send us a text: 470-934-1400

    Send us an e-mail: support@omfsolutions.com

    We are available Monday through Friday from 8 AM to 5 PM Eastern Time and after-hours by appointment. We are closed on Saturday, Sunday, and all major U.S. holidays. We look forward to hearing from you!